Maintaining a paint department can be a costly endeavor, especially when it comes to repairing or replacing equipment such as colorant dispensers. While repairing and maintaining these machines may seem like a cost-effective solution, the truth is that the long-term benefits of replacing them far outweigh the short-term savings, especially when considering the costs of miss tinting colors and unplanned downtime.

One of the main advantages of replacing your colorant dispenser is the increase in accuracy and efficiency. New dispensers use advanced technology to mix colors precisely, eliminating the potential for human error and ensuring that the customer receives the exact shade they requested. This level of accuracy reduces the likelihood of miss tinting, which can be a costly mistake for a business. When a customer receives a paint color that is not what they requested, it can lead to lost sales, wasted paint, and decreased customer satisfaction. Most dissatisfied customers simply don’t come back.

In addition to accuracy, new color dispensers come with improved functionality and features that can enhance the customer experience. For example, newer dispensers can be fully integrated with your existing color workflow and operated directly inside of your color matching system such as the ones from X-Rite, making it far easier for store associates to use.

Replacing your color dispenser also has financial benefits. While the upfront cost of purchasing a new dispenser may be higher than maintaining and repairing your old one, the long-term cost savings can be significant. Old dispensers use out dated technology, old style seals that may leak or cause inconsistent results in addition to requiring more frequent maintenance and repairs, leading to unplanned downtime, and lost revenue. By investing in a new dispenser, you can reduce the need for ongoing maintenance and repairs, which can save you money in the long run.

Furthermore, new dispensers come with warranties and qualify for on-going service agreements, which provide added peace of mind and protect your investment. With a warranty or service agreement, you can rest assured that your dispenser will be repaired with no surprise costs if anything goes wrong, minimizing unplanned downtime and ensuring that your business runs smoothly.

Overall, replacing your color dispenser can provide numerous benefits that outweigh the short-term savings of repairing an old machine. Any unit over 7 years old should be considered a candidate for replacement as units this age or older are no longer able to be added to a maintenance plan and may have limited parts availability if the machine has been replaced in the line up of the manufacturer by a newer model.

So if you’re looking to upgrade your paint department, consider investing in a new color dispenser – it may be one of the best decisions you make for your business.